Account Information

The Account Information - maintains the information needed to connect to the Clearinghouse: User Name, Password, Local Government Name, Agency/Entity Code, Folder and Secure website.. 

Frequency: This process will be used very seldom and normally only at the request of the Clearinghouse.

- only the Administrator can access the Tools function.

- under normal situations, there is no reason for accessing this option unless the Clearinghouse requires you to change your password. Be aware that making changes without direction from the Clearinghouse may result in connectivity issues associated with the Transmit menu.

The local government cannot change their own Smart Password.Changing it will result in a loss of connectivity with the Clearinghouse server. If requested, the Clearinghouse can change and provide a new one.

1. From the Main menu click Tools:

2. Move the mouse over Account Information and click this option:

3. The current defined Account Information appears:

4. Enter the changes, if directed by the Clearinghouse:

• User ID: [REQUIRED, not case sensitive] [6 characters, beginning with "ncc" (county and county agencies) or "ncm" (municipalities) and three digit assigned code
• Smart Password: [REQUIRED] [8-9 characters maximum, combination of alphabetics, digits and special characters]
• Entity Name: [REQUIRED] [25 characters maximum, assigned by the Clearinghouse]
• Entity Code: [REQUIRED] [4 characters,"C" (county and county agencies) or "M" (municipalities) and three digit assigned code assigned by the Clearinghouse]
• Folder Name: [REQUIRED] [assigned by the Clearinghouse]
• Internet Location: [REQUIRED] [must be setoff.fivestarcomputing.com - automatically links to this secure website for uploading and downloading files]

5. Select one of the two options:

• Click to abort and return back to the Main Menu
•  Click to save the changes and display the following:

 

• Click to return to the main menu: